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Shipping

What shipping methods are available?

We use USPS or Fedex as our carrier. You will be able to choose the shipping method upon checkout. Below is a list of shipping methods available –

For Shipping within USA

USPS First-Class Mail: 3-5 business days
USPS Priority Mail: 1-3 business days
FedEx Smart Post: 2-7 business days
USPS ParcelSelect: 2-8 business days
FedEx Ground: 1-5 business days

FedEx Express Saver: 3 business days
FedEx 2 Day: 2 business days
FedEx Standard Overnight: Next business day – afternoon

For Shipping Internationally

International Economy Without Tracking: 10-20 business days worldwide; 5-12 to Canada
International Economy With Tracking: 7-16 business days worldwide; 4-8 days to Canada
USPS First-Class Package Int’l: 10-20 business days
USPS Priority Mail Int’l: 6-10 business days
FedEx Ground: 2-7 business days to Canada only

FedEx International Economy: 2-5 business days; 2-3 days to Mexico and Canada
FedEx International Priority: 1-3 business days; next-day in Canada and Mexico

Do you ship internationally?

Yes, we ship internationally. For shipping methods, refer to the above.

How long will it take to get my package?

We take about 2-7 business days to create T-Shirts and 2-5 business days for Print products. Then you should add shipping times on top of that. Speed and price depends on product type and destination.

Payment

What payment methods are accepted?

We accept major credit cards via Stripe. We are considering adding other forms of payment like Bitcoin in the future.

What currency are the prices in?

They are in USD.

Is buying online safe?

We use Stripe as our payment gateway, a global business handling billions of dollars every year. You can trust such a tried and tested system to be safe.

Orders & Returns

How do I place an Order?

Choose the size or framing options of the product, depending on whether it is a T-shirt or Print, and press the ‘Add to Cart’ button. You will see that the product with the option you have chosen is inserted in your cart. When you are ready, proceed to checkout and enter your details.

How can I cancel or change my order?

Once you have submitted your order, chances are that you will not be able to cancel or change it since it will go into production immediately. Please email us at hello@artlessgoods.com with your order number and we will try our best to see how we can rectify the issue, but no promises.

Do I need an account to place an order?

You need an account to checkout. No worries, it is as easy as the standard checkout process and choosing a password.

How do I track my order?

If the shipping method you have selected has tracking, you can track your order by clicking here

How can I return a product?

You can only return a product if it has any manufacturing defects. If this happens, we will replace it free of charge.

Return address will be the following –
19749 Dearborn St, Chatsworth, CA 91311.

We will not be able to handle returns or exchanges otherwise.

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